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Yes, all our jewelry is crafted using high-quality materials. We use genuine gemstones, sterling silver, and other premium materials to ensure long-lasting beauty and durability.
To keep your jewelry looking its best, we recommend avoiding contact with harsh chemicals, perfumes, and lotions. Clean your jewelry gently with a soft cloth, and store it in a cool, dry place when not in use.
We want you to be completely satisfied with your purchase. If you are not happy with your jewelry, please contact us within 14 days of receiving your order, and we will assist you with returns or exchanges.
Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on your location. Please refer to our Shipping & Delivery page for more details.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.
Yes, we take the privacy and security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Please refer to our Privacy Policy for more information.
Currently, we operate exclusively online. However, we plan to participate in local events and pop-up shops in New York City. Follow us on social media to stay updated on our events.
You can reach our customer support team via email at contact@shabella.com or through our Contact Us page on our website. We are here to assist you with any questions or concerns you may have.
Contact us at: contact@shabella.com
